Preparedness' Pam Otis Phillips is a dynamic and energetic instructor who is completely hands-on. Concerned with each student's individual needs, Pam goes the extra mile to answer every question and to ensure proper technique. Your questions will get answered!

Bringing classes to the location of your choice allows you to fit training and instruction around your schedule*, creating a comfortable, flexible, and friendly environment.

	National Red Cross Classes created by Red Cross**
	You choose the location: your home, community center, business, condo association, organization
	Each student trains on their own mannequin.
	After class is over, feel free to call Pam anytime with follow-up questions or concerns.
	You will receive a certificate and/or certification card either at the end of class or by postal mail.
	Pam will notify you by mail when your certification is about to expire.